Frequently Asked Questions

First Appointment

What should I expect at the first appointment? Does it involve an examination?

Before attending your first appointment, we’d like you to complete the online Health Questionnaire to finalise your registration as a new patient. The information in the questionnaire helps us to gain a better understanding of your situation and the reason for your visit. Check out this page to read more about what to expect at your first appointment.

At the start of your consultation, I‘ll give you a broad overview of the likely diagnosis and anticipated treatment journey.

However, any treatment planning will require a gynaecological examination. Rest assured, there’ll be a chaperone in the room during your examination. You’re also welcome to bring along a family member, friend or support person to your appointment and the examination room.

If you’ve been referred with an abnormal Cervical Screening Test (CST), please check out the Colposcopy page.

What should I bring to my appointment?

Please bring your Medicare card, the referral and any test results, such as blood results, Cervical Screening Test results, ultrasound or CT scans. Also bring a list of any current medications. 

If you’re unsure, please ring 02 9134 5853 to speak to one of our friendly team members.

Can someone attend the appointment with me?

Absolutely. We welcome a family member, friend or any other support person to come with you. Check out this page for more info about your first appointment.

Please keep in mind that some of the questions can be extremely personal, so you need to be comfortable sharing this information with the person accompanying you.

What if I'm expecting a period around the scheduled appointment?

Light bleeding near the beginning or end of your period doesn’t hinder a gynaecological examination. However, if you’re uncomfortable or unsure, it’s best to reschedule the appointment. Please ring 02 9134 5853 to speak to one of our friendly team members.

Will I be able to drive or go back to work after the appointment?

Yes. It’s extremely rare for a person to feel faint after having a gynaecological examination. If you’re unsure, consider bringing a support person with you who can drive you home or back to work. Rest assured, you can stay in our Rooms until we’re confident you can go home safely.

English is not my first language, so can you organise a translator?

We can request a translator, subject to availability. 

Do you perform ultrasounds at your practice?

Dr Vivek Arora doesn’t perform ultrasounds. You’ll be referred to a specialist women’s ultrasound service.

Results

When will I get my results?

Most results are back within a week, but we depend on the pathology lab turnaround time. We’ll inform you of the results as soon as possible via a phone call or email, depending on your preference.

Will you send the results of my consultation to my GP?

We usually send a letter with copies of any results to the referring doctor unless you’ve requested specifically not to do so.

Fees

Do you accept credit cards?

We accept all credit cards including AMEX. There’s no surcharge when you use your credit card. For surgical fees, we encourage payment via direct deposit. Visit the Fees page for more info. 

Do you offer any discount or rebate for Health Care Card holders?

No. As a private specialist service, we’re unable to offer any rebate for Health Care Card holders. Read the Fees page for more info.

What if I don't have Medicare?

You won’t receive the Medicare rebate if you don’t have a Medicare Card. Additionally, you’ll receive a bill from the pathology lab for any biopsies or tests that may have been requested during treatment. Check out the Fees page for more info.

Surgery

Where will I have my surgery?

Dr Arora has admitting rights at Prince of Wales Private Hospital in Randwick. Visit this page to read more about how to prepare for surgery. 

Want to make an appointment?